Copywriting

The fewer the choices you offer, the more you will sell.

Published on February 9, 2012 by Nick Usborne

paradox of choice in supermarketWe like choices.

In fact, one of the cornerstones of a democracy is our right and our freedom to make choices. We vote for the leaders we want. We choose where to live. We choose the church we go to. Or we choose not to go to church at all.

We also like all the choices we have as consumers.

We like to be able to go to a 16-screen movie theatre, so we can choose the movie we want to see. We like to have hundreds of TV channels to choose form, instead of just three or four.

As marketers and copywriters, we could be forgiven for believing that our prospects and customers will respond positively if we offer them as many choices as possible.

And up to a certain point, people do like choices when they decide to buy something.

But all is not as it seems. More choice doesn’t actually lead to increased sales. In fact, we can easily become confused and even irritated when faced with too many choices.

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The difference between an authentic voice and a paid-for voice.

Published on January 26, 2012 by Nick Usborne
authentic voice

Photo courtesy: CBC

Last week, during the fight against SOPA, I was listening to a radio show on CBC, hosted by Mike Finnerty.

He had two guests – Rob Beschizza, Managing Editor of BoingBoing, which went dark to protest SOPA, and Steve Tepp, Chief Intellectual Property Counsel of the Global Intellectual Property Center.

(Yes, this post is about copywriting. Keep reading…)

Finnerty reached them both by phone and gave them more or less equal time to present their points of view.

Both Beschizza and Tepp are smart guys, and both shared very different views on the value of SOPA. Beschizza said it was bad legislation that would result in a lot of unintended consequences for thousands of websites. Tepp said it was excellent legislation that would put a stop to piracy by “foreign criminals”.

Who won the debate?

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Copywriters: Never try to change your prospects’ minds.

Published on January 12, 2012 by Nick Usborne

can't change someone's mindWhen you’re writing copy, the easiest way to close the sale is to write in a way that keeps your readers nodding in agreement.

The toughest approach you can ever take is to try to change the reader’s mind.

In fact, within the context of writing sales copy, it is pretty much impossible to change someone’s mind.

Let’s look at an example – trying to sell cheese that is made from raw milk.

Out of all the people who are in a position to buy this cheese, there are two groups.

The first group believes that raw foods are good for you, and that the various bacteria found in raw milk are also good for you.

The second group believes that raw milk is dangerous, and that the bacteria could make you sick, or even kill you.

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Monday Spark: Be ambitious, and plan to create a memorable body of work.

Published on January 2, 2012 by Nick Usborne

cattelan art

Last week we went to the Guggenheim Museum in New York to see the exhibition of work by Maurizio Cattelan.

As art, it may not be to everyone’s taste, but we were fascinated by his work. I was also amazed by the volume of his work, and the time and hard work that had gone into it. This retrospective gives some idea of the depth of his commitment to his art.

Creating art is what he does with his life, and he works hard at it.

That made me a little envious. As a writer and copywriter, much of my work is transitory. It is here today, does what it was designed to do, and then it’s gone. It is very rare that commercial writing or advertising survives for very long.

But…

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The most powerful sales approach of all can be found in our craving for certainty.

Published on December 28, 2011 by Nick Usborne

brain's need for certaintyTo put it at its simplest, our brains have a smart side and an incredibly dumb side.

What’s scary is that the dumb side has way too much influence over the decisions we make. This is particularly true when it comes to our hopes for the future.

To illustrate what I mean, let’s look at an example.

Imagine two experts, both of whom are going to give us some advice on how to lose weight. Specifically, they are going to tell us how to lose 10 lbs over the course of the next 30 days.

The first expert is a doctor and researcher who has been studying weight loss for 30 years.

He talks about the multiple influences involved – genetics, food choices, exercise, family dynamics, mental health, work stresses, time of year and so on. He explains the complexity of weight loss and how one plan might work for one person, but not for another.

He makes some general recommendations, but again qualifies his advice by pointing out the multiple variables involved.

Now for our second expert. He may be a doctor, or not. It doesn’t really matter.

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Opportunities for online copywriters in 2012 [VIDEO]

Published on November 9, 2011 by Nick Usborne

online copywriting opportunityI put this video together for anyone who is thinking about specializing in online copywriting.

I was inspired to make the video by a few people who had approached me and asked whether or not there was still a viable opportunity for online copywriters, or whether the market was already saturated.

That’s a reasonable question – and I think and hope this short video answers it.

As you will see, I actually think the opportunity is bigger than ever, and for 4 specific reasons.

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